Buying and selling safely

The vast majority of sellers are honest. These tips help you spot the exceptions.

As a buyer

  • Never pay in advance — no deposit, "reservation", transport costs or gift cards — without having seen the car and documents.
  • See the car in person and take a test drive. Be wary of stories like "I'm abroad, the car will be delivered".
  • Ask for the Car-Pass certificate (mandatory when selling a used car in Belgium) and compare the mileage.
  • Check that the chassis number (VIN) matches the registration certificate and certificate of conformity.
  • A price far below normal is often too good to be true.
  • Preferably pay by bank transfer at the moment of handover, or in a safe place such as a bank branch. Don't let yourself be rushed.
  • Draw up a written sales contract with date, price, mileage and details of both parties.

As a seller

  • Never send copies of your ID card or documents to strangers, and don't click payment links received by text message or WhatsApp.
  • Only hand over the car and papers once the money is actually in your account.
  • Be careful with buyers who want to buy "unseen" or send a courier.
  • Don't forget to take back your number plate and deregister the car with the DIV.

CarCentrale never asks

…for your password, bank details or a payment via a link. Received such a message? Report it to us.

Seen something suspicious? Contact us